Your advice should be to obtain a business enterprise that cares about ita€™s clientele.
Bought a higher 1st week of November, e-mailed 12+ circumstances with no impulse. Referred to as these people five times with a promise of shipping shortly. Charged my own cc suitable a method whilst still being no Upper. Get e-mail their particular everyday about product sales and deals. NFW. this is often my personal previous moment I will target these A-holes. Nevertheless no Uppera€¦
Most of us apologize towards lack of interaction your arrange from December. At that moment all of our customer service team got obtaining a substantial volume of contacts, that wasna€™t enabling north america to reply in this ideal timespan.
Most people realize their stress together with your item being delivered as well, and wish to negotiate their experiences more. Make sure you e mail us at [email secured] .
Simple rifle (ordered during the charcoal Friday sales) took more than four weeks to finally arrive, & the wrought iron places 2 weeks beyond that, that had been irritating, however their careers department am quite sensitive the whole efforts. My own longest wait on phone had been a half-hour, and this is the Tuesday after Christmas, once they were super-busy handling the assignments from the sunday sales. All the other contacts were around a 5 min waiting.
Their particular let us know facts is the base of every web page regarding website. The number is actually 860-229-9994.
You apologize concerning shortage of interaction on your own purchase. Although we have our very own email address on our very own web site, i realize how it just might be lost as it is at the end regarding the webpage. We do obtain a higher number of connections in that length of time and were not able to answer every single inside our required period of time.
We want to learn about their purchase practice, since it will help in improving as time goes by. Remember to let us know at [email secure] .
Cheers,Chris B.Stag Arms
Ia€™m very unhappy to read simple things of various other Stag purchasers getting very same things that i actually doa€¦that being: No cargo without connections. My favorite purchase ended up being located 3 weeks hence for a complete top. After 4 efforts through useless a€?customer assistance forma€?, we moving dialing. No individuals are reached as each telephone call gone right to voice mail.Finally, achievement! We achieved a young girl that said there had been best two different people that completed client care then one got on. We provided the girl my purchase quantity, and she a€?thoughta€? it might be 3 way more weeksa€¦I claimed a€?you think?a€? and she explained a€?yeah, theya€™re kinda behinda€?.One a whole lot more day, which purchase brings canceleda€¦by the way We laughed from the author of this segment as he bragged for their purchaser servicea€¦Caveat Emptor!
Hello Raymond Ford,
Most of us appreciate your time and energy in supplying this responses, and now we apologize concerning inadequate telecommunications on your order. I’m sure their put feedback helps north america in the future innovations, and would prefer anyone to reach out to usa at [email shielded] to discuss your own enjoy furthermore.
Creating same problem with no answer from client care, ordered a Stag-10 on dark monday, all i’d like is actually an estimated transportation meeting, ready hold off nevertheless the inadequate communications is really bothersome.i’m going back client, really doesna€™t appear to be equal team simply because it used to be, people inside the helm and it indicates! In the meantime i’m nevertheless ready and waiting but i actually do posses restrictions, brand-new buyers beware.
Ia€™m sorry to listen to about your exposure to all of our customer service team and that I apologize for any not enough connection. I must listen to about your own knowledge, since I are aware of it would further support usa in developments to your personnel. Please email us at [email secure] .
My AR all launched with a stripped-down Stag decreased from my favorite LGS. Since that time, Ia€™ve ordered a lower life expectancy section gear and dime boron BCG directly from Stag body internet site. Delivery obtained a bit of time, but, i will be really pleased with withstand products I was given. Not long ago I purchased a Stag 15 Minimalist top to alter my favorite frankenstein to a bonafide complete Stag rifle. It could be a while before We get they, but, Ia€™m yes Ia€™ll be pleased with our latest top. Determination is a virtue, dudes. Wherein Stag life is short of in delivering pace and client care- the two more than make up for with good quality confidence and satisfaction within craftsmanship. Ita€™s well worth the wait!
Only an upgrade when I read most of the opinions about inadequate exposure and hold ups in transportation. Purchased an upper last night and been given mail this morning that item got delivered. Would thinka€™s a tremendously rapid turnaround and now have did not have issues until now, continues to supervise and will eventually update if items change.
Exactly why isna€™t the design 2 talked about?
Our company is currently in touch with the author to offer revisions on our products/services. The version 2 has recently started updated toward the Stag 15 M4, which might be upgraded to get rid of the carry manage prepared for a Magpul MBUS back Sight. Don’t hesitate to reach out to use with any questions to [email guarded]
Ordered a 15L LEO December 29th by using the nickle boron BCG and also continue to perhaps not acquired they. I cana€™t trust these are the merely providers to live escort reviews Bend OR produce an authentic lefty AR. I really could discovered to take righty by now.
Ia€™m regretful to listen regarding your experience in our delivery office. The audience is constantly attempting to boost our tasks but realize that their feedback because of your feel would allow us augment. I’d like to reach out to north america at [email protected] to find out more.
Change to January post: nevertheless no upper. First, is was the NiBo BCG and after this ita€™s the SS barrel not available. Yet I however bring everyday deal email messages! I call BS regarding clothes.