That we announce that En Masse Entertainment is closing down as we first stated on social media, it is with a heavy heart. For anybody that play TERA or Closers, please sleep guaranteed, support for all games will stay.
This informative article shall be updated much extra information becomes available. Please choose “Follow” or bookmark these pages and refer straight right straight back for updates.
Pick your platform below to look at solution information that is moving have actually now available.
Windows
Gameforge is going to be taking over publishing of TERA Computer in the united states, due to their servers set to get November that is live 12.
Account Migration web web web page: it is possible to finish Account Migration any moment. You will still be able to play until that date if you complete account migration before En Masse servers go offline.
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Account Migration is open . To make sure your account information is preserved and moved, please Account that is complete Migration this era. Go right to the Account Migration web web page to begin with.
Migrate your account to unlock event that is special from Gameforge and make sure your EMP stability and development can be found appropriate whenever Gameforge’s united states servers available.
In the event that you migrate it will be easy to carry on playing on En Masse servers until that date.
- EMP money can no much longer be bought.
- EMP can nevertheless be invested in-game, and items will continue to be available until servers get offline at En Masse.
- EMP Transfer Suggestions.
Elite reputation subscriptions are not any longer available.
Recurring re re payments for current Elite reputation subscriptions are disabled.
Elite reputation vouchers can nevertheless be purchased through the shop that is in-game staying EMP stability.
Players that has a working elite registration will enjoy TERA Club advantages on Gameforge servers aswell. (Remaining membership time should be carried over.)
Elite registration voucher products will maybe not work with Gameforge servers, so please make use of a few of these things prior to the host shuts down.
En Masse Ecosystems
- Brand brand New Account creation – brand brand new game account creation is disabled. Nonetheless, all present active reports can nevertheless log on to handle their account and get on our games.
- Web shop – we now have closed our web shops for several services and products. In-game stores continues to record available services and products.
- Server transfer – the capability to move figures between servers has been disabled on En Masse servers.
- Discussion boards – The TERA discussion boards stay available. We possibly may post player that is future to our News and Announcement part.
- Discord – Gameforge’s official TERA Discord host
- Social media marketing accounts – En Masse continues to handle the Facebook page and could share player communications here until solution has transitioned to Gameforge. (take note that the Twitter account is currently handled because of the brand brand brand new publisher of TERA for system, therefore will not provide TERA information that is PC-related. The TERA Instagram account (official_tera) happens to be perhaps maybe perhaps not active.)
- Customer Support – help will transfer regarding the date that is same we transfer the overall game solution. Up to that right time, En Masse continues to offer help. After the transfer of solution takes place, it is important to contact the publisher that is new customer support group for almost any problems with TERA.
Will account-bound products be held?
- This might be presently perhaps perhaps not planned so players are encouraged to claim as much of the things while they require ahead of the server closes.
Do i must do prepare such a thing before servers close?
- Please claim all products in your product claim, product broker, mailbox and guild bank before the host shuts down, as unclaimed products could be lost otherwise.
- Please additionally make sure to trade all of your token products prior to the host shuts down as a few of them may have different content or won’t work anymore a short while later.
What are the results to my TERA Rewards Levels?
- The Rewards-System ended up being system unique to En Masse which is not for sale in every other TERA area. As such, it unfortunately won’t be feasible to move any status or progress with this.
- Please see Gameforge’s Transfer FAQ to get more details.
Extra information in connection with transfer of service
- KRAFTON Console Dept. has had over handling of the TERA Console game servers and solutions.
Account Transfer procedure
- All figures, development, and things can be obtained regarding the Krafton servers acceptance that is following of account transfer conditions and terms (upon releasing the video game).
- EMP money can no be purchased longer.
- EMP Transfer Information
En Masse Ecosystems
- Discussion boards – The TERA forums remain online.
- Discord – Krafton has generated an official that is new Console Discord host
- Social media marketing reports – Krafton has had over handling of the Twitter account.
- Support – help has moved to
KRAFTON Console Dept. links
PlayStation
En Masse isn’t any longer offering help for TERA Console. Please contact brand new publisher Krafton’s help group for support
extra information concerning the transfer of solution
- KRAFTON Console Dept. has had over handling of the TERA Console game servers and solutions.
Account Transfer procedure
- All figures, development, and products can be found in the Krafton servers acceptance that is following of account transfer conditions and terms (upon establishing the overall game).
- EMP money can no be purchased longer.
- EMP Transfer Information
En Masse Ecosystems
- Discussion boards – The TERA forums remain online.
- Discord – Krafton has generated an official that is new Console Discord server
- Social networking reports – Krafton has had over handling of the Twitter account.
- Customer care – help has moved to
KRAFTON Console Dept. links
just What next?
If you’ve tried matching all of this and still require assistance, you will find community of gamers on our discussion boards or perhaps you can contact help.
