General concerns
Available all of our place on the Contact page. See you shortly!
Just what times tend to be check-in to see?
Regarding friends, check-in is actually from 3pm and check out was before 12pm.
Are you able to sign in before 3pm?
Yes you can check at the beginning of, but we cannot guarantee the room should be ready by then. But you can create your own baggage at reception and go explore the town!
Have you got a hairdryer?
We’re going to have a hairdryer convenient, in a choice of your room, or at reception. Only inquire you on appearance, but definitely bring it back when you’re complete!
Can there be vehicle parking?
Parking options are designed for all guests, however, private or community parking changes per location.
Kindly look at the recommended location to find out more.
Are you experiencing kids cots?
Kids cots are available free of charge in most areas, consequently they are at the mercy of availabilty. Once you have made a booking, kindly contact reception to add a child cot your place.
Will there be trains and buses nearby?
Whether it is hyperlinks to airports, trains, metros or more, we have now made sure we’re constantly closeby the most popular public transport, therefore it is simple for you to definitely explore and obtain about city (you can attempt our very own designer cycles too!). In many places, there’s a bus or tram-line operating best outside your own front door, so obtaining pertaining to can be as easy as tends to be. For detailed public transit instructions both to and from all of our locations, be sure to communications your own immediately.
Am I able to remain though I’m not students?
Yes! We desired passionate people from all parts of society, so our places are available for everyone and everyone to savor. As an exclusion though, places in our Barcelona stores are just bookable pertaining to anyone coming to Barcelona for academic reasons. If you’d like to stay in our very own Barcelona places, next evidence of their registration is required at check-in, like a university page or a language program registration document etcetera. For every where more, you are good to go!
Where is it possible to find more details on an area?
To get more more information on every venue, you can examine out of the place webpage on our website, or please e mail us to learn more.
Could I pay in finances?
No, we’re a cash-free resort (which means that your wallet wont get considered straight down!).
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Exactly what repayment kinds do you actually take?
We accept credit cards (Visa, MasterCard and US Express), debit notes; perfect (mainly for the semester continues to be) and Sofort (only for semester stays in Vienna). In all problems, we really do not recognize PayPal.
Will there be someplace I’m able to put my personal bike?
In case you are making use of our cycles, you are able to park it in our on-site motorcycle garage. Had gotten your own personal? There is not enough room for that too, but there will end up being a lot of bike parking spot nearby.
Are pets let?
No, we do not allow any pet excluding assitance canines.
Could I make a reservation in bistro?
Yes, you can make a booking by going to The Commons web page on our web site.
Is it possible to stay if I’m under 18 years of age?
This hinges on the place in addition to sort of your keep. Just read a breakdown below.
The Netherlands: If you’re between 16-18 yrs . old, you are able to remain at any one of all of our residential properties in Holland. What you need to do is actually submit a note at check-in with a signature from a parent, saying they say yes to enable you to stay unsupervised. If you’re under 16, you will need supervision of an adult over 18 age.
Italy: Guests under 18 are not permitted to stay with you without getting followed by a grown-up. They also need to deliver composed consent from both dad and mom when the adult present is certainly not a parent.
Germany: In case you are under 18, it is possible to only stay in case the parents remain as well.
The country of spain and France: if you are under 18, your mother and father will need to submit an authorization form ahead, after which it, you are able to stay with united states without a grown-up. Please call us for more information!
Austria: If you?re between 16-18 years of age, you’ll be able to remain at our very own home in Austria. What you need to create try submit an email at check-in with a signature from a parent, saying they accept to enable you to stay unsupervised. If you?re under 16, you will need direction of an adult over 18 age.
Try morning meal part of the terms?
No, you could pre-book your own morning meal before sign in (psst – it is cheaper should you decide book they ahead of time!) Only e-mail united states on reservations@thestudenthotel.com together with your identity and reserving verification wide variety and now we’ll get break fast arranged.
For session remains, a morning meal dinner bargain can be bought throughout booking procedure, or after check-in through the TSHlife application. You can find out much more about food coupons in student FAQ area.
Do you really create washing solution in lodge?
All our areas bring on-site washing places with a number of washers, dryers and ironing boards, which can be used always. Soap and materials softener come, nonetheless discover a tiny extra charge for use associated with the washing machine and dryer. If you have booked a Semester Stay, subsequently cost-free laundry is roofed.
