Since 1997, Advance America has aided an incredible number of hardworking people who have a selection of individualized solutions that are financial. Our company is a nationwide recognized, completely certified economic services business with more than 1,500 places and online financing solutions.
Our company is presently searching for highly-skilled, career-oriented individuals willing to engage in a company that is growing!
Position Overview
The Assistant Center Manager (ACM) role is a performance based, hands-on, customer-focused part this is certainly accountable for assisting the Center Sales Manager (CSM) in handling the guts’s day-to-day operations, including performing this in a manner that complies with all federal and state laws and adheres to business policies, procedures, and methods. This place is accountable to execute an energetic part in conference all performance goals and metrics when it comes to center as defined by administration. To do therefore, this place requires awareness of information, exceptional customer care abilities, and a desire for product sales. This position is accountable to produce, help, and be involved in all collection and marketing efforts, both internally and externally. Into the lack of a CSM, this position will be expected to perform all CSM obligations.
Job Obligation
Customer support, product Sales, & advertising: Actively lead and employees that are assist fulfilling the guts’s performance metrics as defined by administration. Understand, recommend, and offer lending options and solutions to clients. Develop relationships that are strong present and potential customers, in individual and on the phone. Handle client concerns, and participate in customer actively deals. Deploy advertising efforts in the community to build product sales and client development, and marketing that is complete sheets as needed.
Operations, Compliance, & Collections: Assist the CSM in handling the P&L to satisfy all budgeted figures plus in conference management’s objectives pertaining to focus performance. Stick to the business’s policies, procedures, Creed, also to all state that is applicable federal laws. Preserve cash that is accurate and make certain that protection procedures have been in line with Company and Loss Prevention (LP) Standards. Enter client and deal information accurately in to the point of product sales system, and produce and continue maintaining accurate consumer files with all required documents. Perform and document collection calls, industry visits, and just about every other authorized collection tasks. Complete other duties as assigned.
Team & Leadership: Work closely with and help other people in an optimistic, group environment to boost the client experience. Interim manager within the absence of the CSM.
Job Duties Cont.
Education Required
Senior school Diploma or equivalent needed; some university chosen.
Experience Required
product product Sales and customer support experience needed, or comparable experience. Couple of years of experience in a single or even more associated with the areas that are following chosen: product sales, retail, banking, or collections.
Knowledge Required
Strong mathematics abilities, such as the capacity to count money; expert spoken interaction by phone and in individual; capacity to read, compose, evaluate, thereby applying complex and step-by-step information; may work alone; capacity to communicate skillfully and display appropriate social abilities; capability to negotiate re re re payment terms and effortlessly communicate loan demands; capability to realize and make certain conformity with policies, procedures, and legislation regulating our industry/business and employees; capability to make use of computer programs expected to process consumer deals; capability to keep composure in stressful circumstances; capacity to follow procedures within the normal length of company as well as in stressful circumstances; capability to develop and continue maintaining company relationships.
Physical Demands
Standing for very long amounts of time; sitting periodically; walking, including extensive distances; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of not as much as 10 lbs., periodic lifting as high as 20 pounds.; driving and having access during the workday to an insured and dependable transport so that you can finish tasks including, although not restricted to, banking, advertising, and providing staffing protection inside the unit; contact with in the open air limited by elements that the normal individual will be exposed to at that moment; typing; information entry; grasping; moving things between fingers and/or to a different person or receptacle; housekeeping/cleaning (vacuuming, dusting, cleansing windows, restroom, etc., including contact with cleaning chemicals); utilization of workplace equipment to add computer systems; in a position to be actually current Monday through Saturday from 8am – 8pm; power to go to, be physically current at, and complete the physical demands regarding the place at any center inside the unit (distance varies by Hawaii auto title loans unit).
Competencies
Company Ethics and Core Values
Drive for outcomes
Will need to have a legitimate license and access to insured, dependable transport. Capability to travel within unit for advertising, collections, staffing, unique occasions, and banking obligations.
The organization provides workers a choice of putting on, polos, blouses, collared tops, sweaters or any other attire that is professional slacks or jeans and appropriate footwear. Employees should dress appropriately for their business.
Needs to be 18 (except in AL where in fact the age requirement is 19), qualified to work with the united states, and in a position to effectively finish all post offer displays, including a background that is criminal, MVR, credit check where needed by state legislation, guide check, and medication test. Regular and punctual attendance is needed. Schedules might be changed as required to support company requirements. Overtime might be needed. Must satisfy all state that is applicable neighborhood regulatory demands. In a few continuing states, you might be needed to be a notary upon request (during the organization’s expense).
All qualified candidates will get consideration for work without respect to competition, color, faith, intercourse, intimate orientation, sex identification, nationwide beginning, or impairment.
Nearest Significant Marketplace: Madison
