Your loan proceeds will automatically be credited to your payroll account and you’ll get an SMS alert from 2346.
Can I be charged for my SMS demands? All SMS needs and verification with proper structure are COMPLIMENTARY for world and Smart.
What are the results if we delivered an wrong syntax, am I going to nevertheless be charged? Yes. All SMS with wrong format or from mobile figures that have been perhaps maybe not signed up for the system are charged P2.50 per text, for world, Smart and Sun readers.
Exactly How am I going to determine if my SMS availment is authorized? After delivering an SMS availment demand, you will definitely get an answer from 2346 approval that is indicating of demand.
Are there any full instances when SMS availments had been disapproved? Yes. SMS will likely be disapproved or refused if:
- Mobile phone number just isn’t registered
- SMS format is wrong
- Business contract is ended
- Requested www cash central loans quantity surpassed restriction into the client
- Client posseses a current loan availment
- With space in Salary Credits within half a year
- Consumer has resigned through the business
Exactly what are the reminders that i have to bear in mind to ensure my availment shall achieve success? Please make sure that the items that are following followed precisely:
- Text the most suitable keyword that is initial SBCSALAD space AMOUNT space # OF DEDUCTIONS
- Text the proper keyword for agreement/approval:SBCSALAD CONSENT
- Forward message to 2346.
- Make use of the mobile quantity that is enrolled in SALAD.
- Make sure the mobile quantity has a regular load of at the least P2.50.
We delivered my SMS syntax demand precisely but failed to get any reply. Just What do I need to do? You may phone our customer support Hotline at 8887-9188 or e-mail email protected for further support.
Report the incident:
- Keyword sent
- Date of SMS
- Period of SMS
- Cellphone Quantity
- Or simply simply offer the screenshot of this message
Ask for modification of mobile number signed up for SALAD, please phone customer support Hotline at 8887-9188. Allow 3 banking times to process your demand.
Just What if we lose my mobile quantity, could I still avail of SALAD? Yes. Just ask for a big change of the mobile quantity through our customer support Hotline at 8887-9188. Please enable 3 banking times to process your demand
Just just just What if We have 2 mobile figures, could I make use of both to avail of SALAD? No. Our SALAD system is only going to connect you to definitely one (1) mobile quantity
If my ATM card gets stolen or lost, can I still avail of SALAD? Yes. Also without having the ATM Card, your authorized SALAD availment will be credited to still your payroll account. Nevertheless, we urgently encourage one to go to the SBC Branch nearest both you and ask for an ATM Card substitution to permit you access that is immediate the funds.
What the results are if my income is inadequate to cover for my amortization? The payment will be considered “Missed” amortization if your salary is insufficient for the amortization amount. This is deducted regarding the next payroll date together with the quantity due when it comes to current cut-off PLUS one more “late payment cost” amounting to P125 per missed re payment into the length of this loan. A fixed fee of P250 will apply per month after loan maturity.
We missed my amortization payroll that is last may I spend on the countertop? Yes. You possibly can make a non-prescription (OTC) re re payment in every protection Bank Branch nearest you. Kindly be sure to do the immediate following:
- Utilize the BILLS PAYMENT slip
- Indicate re re re payment is for SALAD
- Indicate your month-to-month amortization plus penalty
- Indicate your enrolled mobile number
A text message will be sent to you for reminder in case of default.
Do a discount is got by me or even a waiver of fees if we missed my loan re re payment? No. Our belated re re payment costs are fixed.
exactly just How am I going to understand if We have missed re payments? Our SBC Collections Team will coordinate with you via phone, SMS, Letter and email or during your HR agent.
Am I going to have the ability to see my SALAD deductions in my own payroll account? Yes. SALAD deductions is visible within the payroll account. Though it isn’t reflected in the client’s spend slip considering that the re re payment technique is via Automatic Debit Arrangement (ADA) from payroll credits.
Just just exactly What I terminate my Salary Advance if I have the money to pay-off my loan, can? No. Pre-termination is certainly not permitted under Salary Advance.
I currently paid 50% of my loan, could I straight away re-avail Salary Advance? No. Re-availment is just allowed upon full re re payment of existing loan.
We paid 100% of my loan, whenever could I re-avail? Please enable three (3) banking days after your final re payment due date before re-availing SALAD.
Just how do I deactivate my Salary Advance? Fill-out the Letter of Intent to Deactivate SALAD Enrolment. Just click here to install the page, fill out of the details, and deliver to email protected . Processing time is 1 day that is working.
Crucial reminder: you are able to simply be permitted to deactivate your SALAD account should this be in status of ACTIVE.
How do I re-avail? Re-availment procedure is comparable while the procedure of your first Availment. You’ll merely text:
SBCSALAD space AMOUNT space # OF DEDUCTIONS to 2346 and stick to the succeeding SMS guidelines.
Where could I phone if I would like to ask further questions regarding Salary Advance? You might call our customer care Hotline at 8887-9188 or e-mail email protected for further support. Please make certain you have the following details on hand:
- Payroll account quantity
- Cellphone quantity signed up for Salary Advance
- Description of complaint or issue
